| What is Rapid Response? Rapid Response is the publishing industry's fastest way for bookstores to receive order acknowledgements. Rapid Response suppliers deliver POAs (purchase order acknowledgements) within 15 minutes of order receipt over Pubnet. The Rapid Response service is defined as having an 'event-driven mailbox' on Enterprise (Pubnet's core application). As soon as data (a PO) is placed into the event-driven mailbox, the Rapid Response service will be executed to transport the data to the Supplier's host computer. The Supplier is responsible for processing the orders and returning the acknowledgements in a timely manner. To participate as a Rapid Response Supplier, POAs must be returned within a maximum of 15 minutes. For Purchase Orders sent to Suppliers that can provide immediate turnaround, Rapid Response POAs should be returned within the same session. Once a Supplier implements Rapid Response, it is Rapid Response for all orders coming in to them. The Bookstore does not choose what orders should be handled via this service. As a Supplier moves to Rapid Response, it will be removed from the old Pubnet*Express service (if it was participating in it prior to its move).
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