Bowker Pubnet Tech Support, Customer Service and Sales:

Telephone:
1-800-PUBNET-1
(1-800-782-6381)

Fax:
908-219-0195

E-mail:
info@pubnet.org.

Billing/Mailing Address:

Bowker/Pubnet Customer Service Department
630 Central Ave.
New Providence, NJ 07974

Pubnet Marketing:

marketing@bowker.com

Pubnet User's Group E-mail Discussion:

Julie Nemec at NACS
Telephone:
1-800-622-7498,
ext. 2352

E-mail:
jnemec@nacs.org

Visit Pubnet's Website:
www.pubnet.org

In this January 2003 issue:

• Bowker Takes Over Full Pubnet Operations
• Davis Appointed Pubnet Director
• Pubnet Offers Clear, Competitive Pricing
• Pubnet User Group Meeting is Planned
• University of Chicago Press' Don Collins Touts Pubnet Transaction Sets
• New Pubnet Users WELCOME!

Bowker Takes Over Full Pubnet Operations

Effective January 1, Bowker will assume complete operations of Pubnet, the book industry's core electronic ordering system.

The new contact information for Bowker Pubnet Tech Support, Customer Service and Sales is:

• phone: 1-800-PUBNET-1 (1-800-782-6381)
• fax: (908)- 219-0195
• e-mail: info@pubnet.org
• The new billing mailing address is:
  Bowker/Pubnet
  Customer Service Department
  630 Central Ave.
  New Providence, NJ, 07974.
  

The network systems will remain under GXS Enterprise Systems for 2003.

"We here at Bowker have been carefully preparing for this transition since the purchase was completed back in August," said Bowker president Michael Cairns. "We want to assure everyone that the Bowker/Pubnet Customer Service, Tech Support and Sales Team are all well-trained and ready to support the Pubnet publishing and bookselling community."

Bowker plans to actively communicate with Pubnet publishers and booksellers through the pubnet.org website, the Pubnet News newsletter, and the Pubnet User's Group e-mail discussion hosted by NACS. Important issues to be communicated include added functionality, Pubnet system enhancements, changes that affect trading partner relationships, and regular announcements of new Pubnet publishers and bookstores.

For a password to the pubnet.org website, please call 1-800-PUBNET1 or e-mail Bowker/Pubnet Customer Service at info@pubnet.org. To submit e-mail addresses for Pubnet News and other regular communications, please e-mail marketing@bowker.com and indicate in the subject line, "Add to Pubnet E-mail List." To subscribe to the Pubnet User's Group e-mail discussion, please contact Julie Nemec at NACS, 1-800-622-7498, ext. 2352, or e-mail jnemec@nacs.org.

Back to top

Davis Appointed Pubnet Director

Pubnet announces the appointment of David Davis as Director of the Pubnet Services Group effective January 1, 2003

David, a seven-year veteran of Management Information Systems Group, Inc. (MISG) and most recently its Director of Sales, Strategic Channels, has extensive experience in e-commerce and EDI services. Prior to MISG, he worked for Triad Systems Corp., a point-of-sale provider in the automotive industry.

In January 2000, David began managing Pubnet at MISG on a three-year contract. He recalls some difficult times during the first year and a half, as Pubnet was migrated from a legacy system to an internet-based system (Pubnet 2000). Through the hard work of a dedicated support and sales team, David managed a quick turnaround and ample benefits from the new system.

"I'm glad to see more retailers and publishers are joining and using the system," says David. "Working with Bowker's management team, I fully intend to create more opportunities and added value to the system in the future. We're now in the process of pilot testing the capability to sell other general merchandise items via Pubnet, such as music, college memorabilia, school supplies, greeting cards, and so on."

David received a B.S. degree in Business with a concentration in Marketing from the University of North Carolina at Charlotte. "I've enjoyed working with everyone in the publishing industry, and I'm very excited to join the Bowker team," he says.

Back to top

Pubnet Offers Clear, Competitive Pricing

Pubnet has revamped and simplified much of its fee structure over the last three years. Retailers pay a one-time joining fee of $75 and publishers, $750. No more annual fees for anyone.

For retailers, Pubnet transactions are free - there is no charge for sending and receiving documents. For publishers, Pubnet charges only 75¢ per document end-to-end, regardless of size, plus a $50 per month mailbox fee.

Also, these publishers offer additional discounts for ordering via Pubnet:

Last but not least, Pubnet offers a great way to create visibility for titles: Publishers can submit their catalog data direct to Pubnet's database (832) at no charge, making title information easily available to over 3,500 retailers.

For more pricing information, contact David Davis at 919-949-9154, or david.davis@bowker.com.

Back to top

Pubnet User Group Meeting is Planned

Start collecting topics, issues, and ideas you might want to discuss at the Pubnet User Group Meeting, being planned for September or October 2003. Please call or e-mail your questions and/or topic suggestions to David Davis at 919-949-9154 or david.davis@bowker.com -- and watch this space for further details about the meeting.

Back to top

University of Chicago Press' Don Collins Touts Pubnet Transaction Sets

Don Collins, CFO at the University of Chicago Press, a Pubnet user for eight years, says his organization is often among the first to use new transaction sets.

The University of Chicago Press started using electronic invoicing as soon as it was available. Among their first customers to adapt systems to accept electronic invoicing were Barnes & Noble College, Ingram, Borders, amazon.com, and Baker & Taylor.

"Booksellers of this size often have their own invoicing systems, many involving manual entry," Don explains. "Invoice data was often incorrectly entered or inadvertently overlooked due to human error. But when the invoice data is downloaded via the 810 Electronic Invoice transaction set, all the information is captured and verified, quickly and accurately."

Currently, the University of Chicago Press is working with Advance Ship Notice (856), an electronic packing list which provides an item-by-item listing of the contents of each carton in a shipment. "Ingram and Barnes & Noble are up and running with Advance Ship Notice, and we're in the process of setting it up with amazon.com," says Don.

"Pubnet users can submit orders 24/7," he added. "We pick up orders twice a day and promise a three-day turnaround. 60% of our growth comes to us through Pubnet."

Says Rich Vettel at Unitech EDI, "Users have already made the investment to sign on Pubnet, so utilizing the other transaction sets available will help them get the most benefit from the service." Pubnet users interested in expanding their use of transaction sets can contact Rich at 617-846-9790, e-mail rvettel@unitechedi.com.

Back to top

New Pubnet Users WELCOME!

Back to top