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FOR MORE INFORMATION, CONTACT Josephine Fiamingo, Marketing, R.R. BowkerPubnet LLC 908-219-0157 Houghton Mifflin joins Pubnet 2000 Rapid ResponseÔ Program Will mean faster, more responsive customer service Washington, DC June 9, 1998--Pubnet LLC, developers of the pioneering Pubnet 2000 electronic commerce system that links booksellers, publishers and suppliers, today announced Houghton Mifflin as the first publisher to join the Pubnet 2000 Rapid Response program.Pubnet 2000 Rapid Response enables publishers to receive bookseller-orders and return order acknowledgements (POAs) via the Internet within minutes. Once Pubnet 2000 publishers migrate to the Rapid Response program, Pubnet 2000's FTP technology makes it faster and more accessible than the existing PUBNETâ service. Rapid Response is available to all booksellers using PUBNET and Pubnet 2000. "Becoming a leading Pubnet 2000 Rapid Response publisher demonstrates Houghton Mifflin's continued commitment to improved customer service," commented Susan Morey, Vice President and Director of Customer Service & Bookstore Relations, Houghton Mifflin. "Booksellers using Pubnet 2000 will truly benefit from the improved order response rate they get from us." "We are encouraged that a major publisher has endorsed our Pubnet 2000 Rapid Response program," said Andy Gregory, managing director, Pubnet LLC. "Pubnet 2000's processing speed is redefining the industry standard for the next millennium¾booksellers will soon expect this same speed from every publisher." About Pubnet LLC Pubnet LLC has created the world's premier electronic community for the publishing and bookselling industries with more than 3,000 bookstores, wholesalers, libraries and schools subscribed to PUBNETâ and Pubnet 2000. Vienna, Va.-based Pubnet LLC is a limited liability corporation owned equally by the Association of American Publishers, the American Booksellers Association, the National Association of College Stores and R.R. Bowker, a division of Cahners Business Information. The Pubnet 2000 service and Pubnet LLC information can be found at www.pubnet.org. About Houghton Mifflin Houghton Mifflin Company is a leading publisher of textbooks, instructional technology, assessments, and other educational materials for the elementary and secondary school and college markets. The Company also publishes an extensive line of reference works, fiction and non-fiction for adults and young readers, and multimedia entertainment products. The Company's Internet site can be found at www.hmco.com. Customer Contact: R.R. Bowker LLC Marketing Contact |
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